Privacy Policy

Dyel Studio (“Dyel”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.dyeldesign.com/ (the “Site”), and when you engage our services.

  1. Information We Collect

    We may collect the following personal data when you use our Site or services:

    • Name, email address, phone number, and address
    • Property details (e.g., room type, renovation needs, budget) submitted via forms
    • Any other information you voluntarily provide to us

    We may also collect non-personal data such as browser type, device information, IP address, and usage patterns through cookies and analytics tools.

  2. How We Use Your Information

    We use the information we collect to:

    • Provide and improve our interior design and renovation services
    • Respond to enquiries and provide quotations

      • Communicate with you about projects, services, or promotions

    • Comply with legal obligations and protect our rights

  3. Disclosure of Information

    We do not sell or rent your personal data. We may share your data only with:

    • Our employees, contractors, or trusted partners involved in delivering our services
    • Third-party service providers (e.g., hosting, analytics, payment providers)
    • Legal authorities, where required by law

  4. Cookies & Analytics

    Our Site may use cookies and similar technologies to improve user experience, analyse traffic, and understand visitor behaviour. You can disable cookies in your browser, but some features of the Site may not function properly.

  5. Data Security

    We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

  6. Data Retention

    We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law.

  7. Your Rights (PDPA – Singapore)

    You have the right to:

    • Access, update, or correct your personal data held by us
    • Withdraw consent to our use of your personal data
    • Request deletion of your personal data, subject to legal obligations
    • Requests can be made by contacting us (see Section 10).

  8. Third-Party Links

    Our Site may contain links to external websites. We are not responsible for the privacy practices of such third parties.

  9. Updates to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of the Site indicates your acceptance of such changes.

  10. Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our contact form.